If your Paperoni Lightbox arrives with any bumps or bruises from its journey, we'll ship you a new one no-questions-asked and cover all associated shipping costs. If your Lightbox otherwise is in its original condition and you're not satisfied for any reason, you can exchange it for any other design within thirty days of receipt by emailing us at hello@paperoniart.com. We'll guide you through the process and provide a return shipping label if necessary.